Personal résumé
A practical hand at the marketing-engineering seam.
I'm a self-motivated digital specialist with a passion for email development, UX, and the
web. Strong on the technical side — HTML, CSS, Handlebars, JSON — and steady at
the messy intersection of marketing, product, and engineering. I bring sharp attention to
detail, clean documentation habits, and a deep curiosity for whatever's next.
- Currently
- Email Developer at flexEngage, owning the dynamic-receipt template system. On the side, I run 321 Enterprise — design, build, market work for small teams.
Experience
A long résumé, recently specialized.
Selected roles across SaaS, retail, media, and freelance. Most recent first.
2024—Present
Email Developer
flexEngage, Inc. · Orlando, FL
- Own end-to-end development of dynamic digital receipts using Handlebars.js and JSON data structures.
- Build modular, responsive templates compatible with all major ESPs.
- Collaborate with product and engineering to implement scalable design patterns that drive measurable ROI.
- Maintain internal documentation and contribute to merchant documentation.
2023—2024
Associate Product Manager
Disney Parks, Experiences and Products · Orlando, FL · Remote
- Managed intake, prioritization, and creative production for Disney Signature Experiences.
- Oversaw CMS content updates and stakeholder approvals across SEO, media, and analytics teams.
- Applied Agile methodology in Jira to enable rapid turnaround of digital deliverables.
- Acted as liaison between product, creative, and engineering teams to keep execution smooth.
2022
Senior Client Experience Manager
Movable Ink · New York, NY · Remote
- Managed $2M+ in ARR across 10 enterprise accounts, focused on strategic enablement and adoption.
- Led strategy sessions and onboarding for clients leveraging the AI platform Coherent Path (now DaVinci).
- Partnered with technical and product teams to guide client strategy and implementation.
- Ran training and campaign reviews to improve customer performance and retention.
2018—2022
Digital Production Manager
flexEngage, Inc. · Orlando, FL · Remote
- Built and maintained hundreds of dynamic email receipt templates for major retail brands.
- Led template modularization to enable faster customization and deployment.
- Ensured cross-client rendering consistency and mobile responsiveness.
- Supported QA and troubleshooting for client onboarding and legacy migrations.
2017—2018
Technical Marketing Coordinator
flexReceipts, Inc. · Orlando, FL
- Designed and updated email receipt templates using HTML and CSS.
- Assisted with UTM tagging, campaign tracking setup, and QA testing.
- Documented internal production processes to improve delivery times and reduce errors.
2015—2017
Email Marketing Strategist (contract)
- Developed and managed lifecycle campaigns and triggered emails across multiple digital brands.
- Created reusable HTML templates, A/B tested content, and optimized deliverability.
- Supported list segmentation and performance analysis in Mailchimp and ExactTarget.
2012—2015
Digital Editor / Producer
Bonnier Corporation, Dive Group · Winter Park, FL
- Produced web content and weekly newsletters for Scuba Diving and Sport Diver magazines.
- Coordinated editorial workflows and media asset management in CMS platforms.
- Designed HTML campaigns and supported custom ad placements in email and web.
2012
Interactive Marketing Analyst
TBC Corporation · Juno Beach, FL
- Managed SEM campaigns and Google Ads optimizations across multiple retail brands.
- Designed campaign assets and landing pages to support promotional strategy.
- Launched Facebook campaigns using Wildfire Promotions (pre-acquisition by Google).
2010—2011
Online Marketing Director
Mercedes Homes · Melbourne, FL
- Led digital marketing including SEO, email newsletters, and analytics reporting.
- Developed and maintained corporate website and WordPress blog infrastructure.
- Created and deployed marketing content to drive web traffic and lead generation.
2009—Present
Freelance Consultant
321 Enterprise · Winter Park, FL · 13+ yr
- Build and maintain custom WordPress sites, email campaigns, and brand assets for small businesses and nonprofits.
- Provide creative direction, SEO consultation, and hands-on technical support.
- Manage digital infrastructure for annual events including social media and email outreach.
2009—Present
Digital Media Specialist
The Space Coast Art Festival · Cocoa Beach, FL · 13+ yr
- Manage digital presence for one of Florida's longest-running arts festivals.
- Design and maintain the event website, digital advertising, and print materials.
- Provide logistical and technical support for web content, volunteer coordination, and outreach.
Earlier
Earlier roles
- Web Content Manager · The Beachside Resident · Cocoa Beach, FL · 2009–2013
- Director of Graphic Design · Brevard NightLife · Merritt Island, FL · 2008
- Project Assistant · Lite Brite Neon · Brooklyn, NY · 2007
- Photographer / Field Manager · Environmental Action · NYC · 2007
- Office Manager · The Animal Guys Wildlife Education · Altadena, CA · 2005–2007
Selected work
A few projects across email, brand, and web.
A small slice — the full archive runs into the hundreds of templates, dozens of sites, and many years of program guides.
Email Development
flexEngage digital receipts (100+ retail templates) and a welcome series for IPVanish.
Logos & Brand
Mark and identity work for small businesses and nonprofit events.
Websites
Custom WordPress builds for studios, restaurants, and local publications.
Print Layout & Design
Annual program guides for the Space Coast Art Festival (2009–2022, InDesign), rack cards for Sobe Surf, and business cards for HealthQuest Wellness Center.
